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Visitor Information

At UF Health, we understand that a patient’s recovery can be enhanced by the added support, understanding, encouragement and reassurance provided by friends and family. It is also our responsibility to keep our patients, staff and visitors safe. To support this, an inter-professional team of physicians, infection prevention experts and leadership at UF Health St. Johns has established the following visitor policy.

Visiting hours are from 8 am to 8 pm with the following guidelines:

  • All visitors are welcome to visit patients (no limit), however, we do ask visitors to be considerate of other patients with numerous visitors at one time.
  • Children are allowed with adult supervision.
  • No visitors are allowed for COVID-19 positive patients.
  • All visitors much check in at the reception desk with an ID to receive an ID badge.


Free parking is located on the UF Health Flagler Hospital campus. Free valet parking is also available for patients and their families at the hospital's main entrance from 7:30am - 6:00pm, Monday - Friday. If you need to claim your vehicle after 6pm, keys can be retrieved from the main lobby information desk. After 8pm, any remaining keys will be given to security for retrieval.

Click here for a campus map.

Gift Shop

The UF Health Flagler Hospital Gift Shop is located on the first floor of the Patient Tower. It is open Monday through Saturday from 9 a.m. to 5 p.m. Operated by the UF Health Flagler Hospital Auxiliary, the Gift Shop offers a variety of toys, plants, flowers and jewelry items, as well as cards and sundries. For more information, call the Gift Shop at (904) 819-3402.

For additional information, please contact the hospital switchboard at (904) 819-5155.